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High up and high-end

London’s skyline is constantly evolving. One of the newest landmarks is 20 Fenchurch Street, nicknamed ‘the Walkie Talkie’ due to its distinctive shape. With our reputation for delivering high specification fit-outs, Mace’s fit-out company, Como, was appointed to create a new home for Liberty Specialty Markets in this distinctive building. Consolidating separate London offices into six levels, we progressed the space from shell and core to category B.

“I’m delighted that Como has completed this fit out for Liberty Specialty Markets and to such a high quality. We were set a challenging timeframe with a high spec requirement, which is exactly the kind of project we excel in delivering, and strengthens our position in the London commercial office fit out market”

Trevor Bacon
Business Unit Director, Como

Let’s work together

One challenge faced was that the first tenants had taken possession in May 2014, so we had to work within a building in occupation. In addition, ten other offices were being fitted out at the same time, making this a logistically challenging project.


We interacted closely with the building’s property management team, who controlled deliveries and waste management. As the building sits on a busy London street, materials delivery was particularly demanding. Vehicles needed to arrive at a holding area away from site during their delivery window, before being allowed to progress to the building. If a supplier missed their time slot, then they would not be able to proceed.

At tender stage, we had identified a potential risk to having multiple contractors completing fit-outs on different floors at the same time. Our project was the largest of the eleven taking place, so we made sure that we established good relationships with other contractors, allowing an organised, coordinated approach.

We achieved practical completion in November 2014, with the Como team remaining on site to assist the client in the first few weeks in their new headquarters: a project to be proud of.

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